Buyer Video Tips

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My wife and I have bought and sold a number of homes over the years and have worked with a number of realtors along the way. We have never met a better team of realtors than Brad and Kelli. From start to finish they guided us through the process with outstanding communication and professionalism. We were moving from out of state and had very little insight into the various neighborhoods and towns. Brad is extremely knowledgeable and helped us narrow down our search quickly. We really appreciate that Brad took the time to give us a bigger picture of each area where we found a potential home. He provided market analysis and personal insight of resale-ability and value. We really appreciate Brad’s background in business lending itself to the real-estate world. It helped us feel like we were not only buying a home we love but a home that has good value in the long run.
Brad and Kelli went above and beyond over and over again, often staying up late with us to discuss neighborhood comps on houses we thought we might like to buy, or just to listen to our thoughts and concerns. For the first time ever we actually had realtors who looked at all the available homes and made recommendations and setup showings. We saw a number of potential homes that we liked that we would have never considered if it wasn’t for Brad and Kelli. They never once made us feel like we needed to hurry up the process. They truly made us feel like they were part of our home buying journey. Hands down if it wasn’t for Brad we would not have gotten our dream home. His negotiation skills and ability to communicate all aspects of a deal got us the house.
As we write this review we were looking back at the home buying experience as a whole and realized how easy Brad and Kelli made everything. If anything needed to get taken care of on any front Brad was already on top of it and making phone calls or sending emails. This extended far beyond just the buying of the home. Brad has an excellent network of professionals that helped make every single aspect easy. From the loan, to getting the house painted, to the inspection process. We have never ever had such a smooth real-estate transaction. Even after the purchase of the home Brad has continued to support us with small house related issues as we noticed them. Every single thing was taken care of in a timely manner from start to finish and without any headache on our part.
We would ABSOLUTELY recommend Brad and Kelli to everyone we know. They are an amazing team to work with. If the term “white glove service” can be applied to a real-estate transaction that is exactly what you’ll get from them. Every single bump along the way will be handled quickly and efficiently. We have two young girls and they even brought really nice gifts for them as well to the closing! Thanks again for the amazing level of service!!

The Lansmans

This is my second time to work with Brad & Kelli & they continue to exceed themselves. Not only are they amazing realtors, whether selling or buying, they are wonderful, caring people who go above & beyond for their clients. I trust Brad & Kelli implicitly.

Lara monroe

I'm new to Dallas but not new to buying and selling homes. I also don't give reviews often but my experience with Brad was absolutely awesome and joyful. I am very picky in what I want and made it clear that I don't want just a nice home....I wanted the "perfect" one for me. Brad literally found it! This was not an easy deal. It was a 15 offers, 2 days on the market type of unique home. Brad's super professional, on-point approach, as well as his amazing business and life partner Kelli Ritz, went to work on Father's Day weekend and put me ahead of all offers and we were able to make it happen. Honestly outside of this outstanding deal it was just a pleasure working and getting to know Brad. He is a wealth of knowledge and a class act. I learned so much working with him and would highly recommend the Ritz team.

Mo Khalek

Brad and Kelli were super helpful with my home buying experience. They really know the North Dallas area so were able to recommend neighborhoods that I was not even aware of. They made time to meet with me every day for 2 weeks straight to make sure I found a home I loved. When walking through properties, both of them were able to point out structural and cosmetic changes that I did not always see. One day I thought I found a home, and after Brad listened to me explain why, he responded - "I would never let you buy this place". I really appreciate the honesty and responsiveness. You know they both really care. And they treat you like one of their family!

Neve Kayne

Kelli and Brad Ritz are two of the most relatable, sociable and down to earth people I've met. Their tag team dynamic makes your experience with them that much more enjoyable and stress free. We are a young couple who were hunting down our very fist home, and going into this process completely blind was scary and new, but Brad and Kelli walked us through every step, answering every question we had, and kept complete patience with us house after house, never giving up to help us find our perfect home. This real estate group makes buying a home feel like you have your family with you every step of the way. These two are very knowledgeable, eager to educate you if you dont understand something, and dont beat around the bush when it comes to a house that isnt best fitted for you. We couldn't be happier to have had the opportunity to work with the Ritz group, and we know we have found our agents for life!

Brittany Ewing

After one visit to Dallas, my husband and I decided to relocate to Texas. Wanting to be close to the Metroplex was the only detail we agreed upon. My husband wanted country living with hunting. I wanted city access with shopping and activities. After listening to our lengthy list of opposing demands, Brad and Kelli took the time to familiarize us with the neighboring towns, amenities and thoroughfares. They shared homes online, drove us around when we came to town, and were always available to answer questions and concerns. Their guidance and exceptional attention to detail made negotiations and a long distance closing, flawless. If not for Brad and Kelli, we would still be looking rather than packing. They truly found us the home of our dreams.

Laurie Glorieux

This Husband and wife team is most professional realtor team you can find in our area.
Knowledgeable, trust Worthy, responsible, really work for you to make sure the deal works in your favor from finding the property to closing.
Brad will scan the properties to make sure it fulfill your requirement and fit your profile, and Kelli will make sure the paper works done in a professional manner.
I knew a lot of realtors in DFW, but you really very seldom find a realtor that will walk extra miles for you.
My Recommendation : If you don’t let them work for you, it will be your loss.
Stars Rating: ******

Anson Chan

Thirty-five days from listing our house for sale to closing! Need we say more? Brad and Kelli were amazing to work with from first meeting them at an open house to two years later when we were ready to downsize, purchase a condo, and sell our beloved home of eighteen years. Brad and Kelli had excellent contractor recommendations to cosmetically update our condo purchase and to smartly prepare our house to sell. A well-prepared market analysis, stunning home photos, and an inviting write-up to showcase our house and we were very quickly receiving offers. Brad expertly handled the inspection and negotiation phase getting us satisfactorily and quickly through the closing process for both our condo purchase and our home sale. Thank you Brad and Kelli!

Susan & Ross MacArthur

We all have friends in real estate, and there has been an influx of new realtors entering the business over the that last 5 years. I was reminded during our most recent purchase the importance of having experienced professionals on your team. Friends in the business are good to have, but experience trumps all. The Keller Williams husband and wife team, Brad & Kelli Ritz, bring decades of experience throughout the north Dallas marketplace.

They swiftly provided us with multiple opportunities that aligned with our requests. We landed on the perfect house that appraised over the purchase price, which brings me to my last point. Kelli and Brad are “investment advisers” because of their experience in the north Dallas market, in addition to being excellent realtors. Our home purchase was a large investment, and we searched for the right partners to assist us.

Kelli and Brad provided best in class market intelligence and contract expertise, all while providing a relaxed & pleasurable experience. I highly recommend this top-notch team when you are in the market to purchase or sell your home.

Paul & Danette Biggs

Brad and Kelli are the best agents. Both are very understanding and helpful. The service was very professional and honest. It has been fantastic from start to finish. We found our dream house within a month time. Very happy.

Rohan Mukesh

Kelli and Brad took on the challenge of helping us find a house even though we had a short time frame to work with. They oriented us to the Dallas housing market as we were not from the area and were patient in showing us the various locations available. Kelli and Brad were well organized, detail oriented, and previewed most of the houses that we were interested in before we arrived in town. This allowed us to really focus on the best properties in our price range and not waste any time as we were only in Dallas for a few days to house hunt. Kelli and Brad helped us find an amazing house and we truly are grateful that they provided us with such a wonderful experience.

They also helped us in negotiating the price of the house and were also present during the inspection. Throughout the whole home buying process, Kelli and Brad were there for us and exceeded our expectations! We highly recommend them and are fully confident that they will provide others with a great home buying or selling experience! Thanks again, Susan and Joao

Susan and Joao

Brad and Kelli were very professional and made the process of buying and selling our home much less stressful. They continued to be available and helpful even after we closed. We would recommend Brad and Kelli to anyone who is buying and or selling their home.

Andrew and Jennifer Tonini

As a real estate investor for over 20+ years, I have worked with many agents as a buyer and seller in different states. Brad Ritz has been outstanding in representing me as a buyer. He has been exceptional and professional throughout the entire home purchase and rental process. At every step, he communicates well, keeps me informed, and explains everything thoroughly.

He is a great negotiator and listens to his client’s interest. Brad is fair and honest. I trust his judgment and expertise in the local real estate market. I highly recommend Brad, because he is dependable and cares about finding the right home for you!

Stephen

Absolutely amazing couple, that made a very stressful time enjoyable! I had total confidence in their guidance, advice & helping me find the right home. I would definitely recommend & use Kelli & Brad again!

Lara M.

I used Brad to help me find the perfect house and then to sell my townhouse. He is a consummate professional, plus their are much fun to work with. Brad and Kelli made this whole stressful process of buying and selling my house so easy for me. I highly recommend the Ritz Group!

Barb Marcanti

I really enjoyed working with Kelli and Brad. They were professional, knowledgeable about the market, and guided me every step of the way. I couldn't be more pleased with the outcome of the sale of my home. You are in good hands with The Ritz group!

Julia Seeberger

After finding the perfect property, Brad with Ritz Group Realty helped turn our idea into a reality. From start to finish, Brad was incredibly helpful. He explained all of the moving parts along the way and advocated for us as clients. I would like to thank Ritz Group Realty for their excellent service and we will be long time clients of theirs in the future. -Jason

Jason Whaling

We have only the highest praise for Brad and Kelli. Brad gave us excellent guidance, unlimited availability, was endlessly patient, and explained the real estate process clearly and thoroughly. He was always well prepared, honest, knowledgeable about each aspect of our transaction, and went well beyond the call of duty to help us with our move. Their hard work and professionalism were present during every step of the process. We wouldn’t hesitate to work with them again and give them our highest recommendation.

Tim and Jan Bridges

Brad and Kelli provided the greatest level of professional service possible through creative solutions and exceptional working knowledge. They took over my failed listing from another agent and made major improvements to the marketing of my home. The increase in buyers was dramatic! At every step of the way to sold, I felt as if they were handling my home as if it was their own. They demonstrated trust, honesty, communication, accessibility and a proper sense of urgency throughout the entire process of selling my home. I highly recommend Brad and Kelli and the entire Ritz Group Realty team to anyone thinking of buying or selling!

Marty Fishman

I had the best experience with Kelli and Brad Ritz! They spent MONTHS w me looking for my perfect first home! They took so much time with me, had so much patience and never gave up until we found the perfect real estate match for me! I HIGHLY recommend them! The trust and genuine care they have for their clients is so refreshing. They are realtors with elevated client relations - just my style!

Alison Volk

Everyone knows a realtor, right? But, how do you know your friend is the right person to sell your house? My husband, Dan and I haven’t sold a house in 16 years so it was a daunting task to find someone we both agreed would be the best person to sell our house. In the beginning, based on the market, we thought we could sell by owner. We had a lot of realtors calling and coming by but no buyers.

We realized it was going to take a lot of time and effort to sell on own. After a month, we decided the best way to hire a realtor was to interview 3 people. We each picked our top realtors including a friend and set up appointments. After meeting Brad Ritz, both mine and my husband’s gut feeling was he was our man. Brad recently became a realtor as a second career and was the least experience of the three we interviewed. However, he not only has the backing of Keller Williams Realty but a background in marketing. We loved his vision to stage our house to get top dollar. With the assistance of his wife, Kelly they came in and de-cluttered our house after we had already done so. What a difference! They immediately set up open houses as well as used social media to drive traffic. We received feedback about the status of our house compared to others to know the best strategic efforts to receive the best deal.

Brad was there every step of the way to advise, collaborate and counsel to sell our house in a timely manner. And guess what? Brad and Kelly are now our friends. We highly recommend them to sell your house. We will definitely use them again.

Dan and Carol Benavidez

Brad and Kelli's dedication to customer service went beyond expectations. Anytime day or night I called or texted they answered. Every house I stared, they visited with or without me. As soon as new houses came on the market they were texting me. Brad and Kelli set the perfect example of what a real estate agent should do with their clients. If you have the opportunity you would be crazy not to work with these guys.

Megan Fehler

Brad and Kelli Ritz were professional and enjoyable to work with. They were always available to promptly answer any questions that arose during our house purchasing process.

They provide help every step of the way from being there when the inspection took place, providing a ride when needed, to explaining in detail all the ins and outs of home purchasing. We would definitely recommend the Brad and Kelli Ritz team as Realtors.

Cindy Euler

Brad and The Ritz Group worked tirelessly to ensure that the recent sale of our home went seamlessly. Brad is responsive day and night, an articulate client advocate, and treated us like as if we were his most valued customer. I would strongly recommend The Ritz Group to provide assistance to anyone considering a real estate transaction.

Sharon Parsley

Back in late January, I first approached Mr. Brad Ritz of the Keller-Williams Group in Plano, TX with the intent of procuring a suitable rental/investment property by the end of April. Brad has an easy-going demeanor coupled with a strong "can-do" approach to all things
real estate oriented.

His knowledge and awareness of the real estate market trends here is very impressive and he and Kelli both instilled in me a sense of success even before we thoroughly researched a single dwelling. Real estate markets by their nature are highly localized and emerging trends in one market do not transfer equitably across all markets.

This was the first point that Brad made as we discussed our strategy. By the time we departed from the initial consultation, I was confident that I would have a suitable investment property in the timeline that I had anticipated.

True to form, Brad Ritz delivered hard and basically with just one showing, I had exactly the floor plan layout and price range that I had been seeking. This purchase, not surprisingly, caused a "multiple offer" event, and with Brad's strategic guidance we prevailed with a winning bid that was not excessive, but well within the expectations of both the seller and the buyer.

On a 7-point Likert scale (1 = "This is experience is as bad as it gets", up to 7 = "This experience is as good as it gets"), Brad and Kelli Ritz (along with the fine staff of Keller Williams in Plano) have deservedly earned a 7. HIGHLY RECOMMEND and will use again in the future.

Jeff Bostow

Pooja Srivastava

I am very very happy to write about this amazing couple ever Brad & Kelli Ritz.

In July,2017 me and my husband were searching to find the right house to buy. Then we met Brad & Kelli and had a wonderful time with them in finding the house. They both are highly professional and have great knowledge about the whole real estate industry.

We being the first time home buyers have very little knowledge with lots of doubts, but they educated us very well and shared all the current market insights. Brad and Kelli made our dream house come true within a very short period of time.

While traveling with them, I developed a great bonding and they are so affectionate. The journey with them was just like enjoying a holiday while looking out for houses. They were always in touch with us during the process and updated everything.

Finally we found a house in an amazing neighborhood and in our budget.Brad and Kelli helped in quoting and negotiating the price of property.The closing of the house was very very smooth. Even after the whole process they always stayed in touch.

Brad has a great number of trust worthy contacts who can help in different segments like lawn mowing,plumbing,painting etc. His opinions about every property are so right and he

can guide the buyers in the right path. Due to work we moved to other place and then again they came to rescue us in finding the right house in the new place as well. They also rented our

property in just couple of weeks after we moved out. Their process of choosing the tenants for our property is very good. They explain every single document whether you are buying/renting/selling the house. I love love love....(infinity love) you both very much. You guys are family to us and give serious couple goals.

To all those buyers/ first-time buyers/sellers/want to rent I highly recommend Brad Ritz, he makes the process of finding the house very very smooth.

I thank Brad and Kelli so much for always being there for us and supporting us.

Lots of love from Vandana & Shashi 🙂

Vandana Raj

Brad and Kelli Ritz were wonderful to work with during our recent home purchase. They are the best at what they do have a very client centric approach to their work. They made the whole process of home buying very easy for us by helping and guiding us through every step of the way. They are in touch with us even now to ensure that we are settling down properly and willing to help us through any issues we may have with our new home. Shailendra and Megha Parolkar.

Shailendra Parolkar

Brad and Kelli represented me and my family buying our first home in the United States. Being first time home buyers we had fears and doubts, but Brad made the entire buying process from pre-qualification, searching for homes, making an offer and closing the deal smooth and stress-free. Brad educated us every step of the way and truly cared for us as if we were his family moving into a home. He is savvy, personable and knows the real estate market inside and out. We are nothing but pleased with Brad, Kelli and the entire Ritz Group Realty team's expertise and highly recommend their services. We are your number ONE fan and feel lucky to have met you. With sincere regards and heartfelt thanks, Mustafa and Family.

The Mustafa Family