Realtors get a bad rap sometimes and sometimes those raps are really deserved. There is a stereotype of a Realtor being no better than a bad car salesperson, trying to swindle you out of your money while he rolls in the dough.
Ask anyone in real estate and they will certainly tell you that rep follows even the best of us around like an ugly cousin we just can’t get rid of, however, the vast majority of us come nowhere near deserving of it.
We care about you, your family and your goals. We enjoy listening to your stories, they make up much of why we continue to be Realtors. That’s a fact we don’t always share, but it’s a truth and your stories are a lot of keeps up going when the going gets tough.
Imagine, then, just how crazy you can drive us when we try our best to help and protect you as we work together to achieve your goals.
There you are, you have your home up for sale (and a lovely home it is) and this home is just sitting on the market. Yes, you’ve had showings and interest but no offer or your offers have fallen through. You can’t go to bed at night but you worry about selling your home. Questions like, “What’s wrong with my house, why doesn’t anyone like it?” probe your brain, keeping you from a peaceful rest.
While you are tossing and turning on one side of town, on the other side of town, your Realtor is also tossing and turning in his bed, not for the same reason, you are. He’s tossing and turning because you are driving him bonkers!
How could someone as charming and wonderful as you are driving a professional home agent nuts?
Here are 7 insane ways:
Number 1: Not listening
Isn’t the whole point of hiring a real estate agent to get professional advice and guidance during the house selling process?
And if that advice possibly entails news the home seller doesn’t want to hear?
Say, some necessary adjustments in the presentation of the property based on initial buyer showings?
Or price reduction?
Subsequent price reductions might be a necessary reaction to market developments.
But, any decent real estate agent knows very well that the most important discussion on price will be the initial listing price!
Real estate experience forewarns the sequence of events to come if that price isn’t correct:
- Fewer buyer inquiries
- Fewer buyer showings
- Fewer (if any!) offers
- Higher Days-On-Market
- Higher odds of price reduction
- Higher odds of the property getting stale
Can you see why refusing professional advice can drive real estate agents crazy?
They have seen it firsthand over-and-over again what will happen!
In the end, after a series of price adjustments, the property will eventually sell at a price below where it would have sold if it was priced correctly from the get go!
Does it mean it will happen for sure?
Of course not!
But, are you as the home seller willing to take that (expensive) risk?!
Number 2: Hanging around during a showing
Walking through a total stranger’s house isn’t necessarily the most natural environment for most of us.
Nevermind now having the homeowner following the showing party around from room-to-room!
Recently, I had the sweetest older home seller insist she wants to hang around for open houses.
Whenever interested buyers came through, she’d be following us around and be sharing stories of things that happened in every room.
Even though I had asked her showing after showing that we would come and see her at the end to ask any questions we might have, she kept joining in.
The point is that home buyer feel awkward having the home seller listening in on every conversation.
She may have gotten the hint when at one of the showings I introduced her as the maid! Ok, maybe it was a little coarse to do that, however, I explained it to her this way:
Showings with the seller present end up being the ones where the buyers barely ask any questions!
And that’s not exactly what you want to see happen during those ‘hot buyer’ showings!
Can you see how home sellers sticking around during showings can drive real estate agents bunkers?
Number 3: Messy showings
Whether intentionally or unintentionally, home sellers ought to make sure to have the home ‘presentable’ during buyer showings!
You only have one chance to make a first impression with an interested buyer, so why would you try to mess that up by skipping a quick cleanup that might be needed ahead of showings?
The agent assisted you in getting the house ready for the professional photos as he knows the importance of great photography in real estate!
The home seller has been a great help in going through all the efforts in getting the home beautifully photographed and professionally presented.
Yet, when it’s time to show your property to those buyers (who were drawn to your home because of exactly those pictures), you forgot to pick up this morning’s mess?! (i.e. used clothing in the children’s rooms, wet bath towels laying around, unfolded laundry, etc)
This will really drive real estate agents crazy, thinking they’ve got these hot buyers all excited about the property, and now they’ve arrived for the showing, they get to see the house ‘like that’…
It doesn’t have to look like a museum – we all know life (and kids!) will get in the way – but at the end of the day, it is the home seller’s responsibility to keep a minimum level of cleanliness at all times.
Sometimes the real estate agent might get there a few minutes early, and quickly do some last minute cleaning ahead of the clients’ arrival (ever noticed how those bedroom pillows sometimes look extra puffy – you may want to stay away from picking them up as they might be hiding quite the treasures underneath), and the situation will be saved.
But the outcome will be completely different if the agent arrives together with the clients and opens the door unbeknown what’s ahead!
Can you imagine the expression on the home buyers’ faces to see your home as if a hurricane had just passed it?
Number 4: Overpromising repairs
Over-promising and under-delivering come to mind.
And for once, we’re not actually referring to the real estate agent, but rather the home seller!
The real estate agent may have done a great job with the presentation of his marketing plan and convinced them how he will go about in getting the home sold.
During more detailed conversations with the home seller, it might appear that certain repairs or upgrades need to be done ahead of the marketing.
And the home seller agreed that ‘everything will be sorted’ way ahead of the first buyer showing!
For whatever reason, things didn’t get fixed in time, and now the agent will have to explain to the interested buyer that the malfunctioning air conditioner, major crack in the wooden entrance door and few broken kitchen tiles will be taken care off by the home seller in these next few.
The agent wasn’t lying – the home seller did say those things would be fixed.
However, now fast forward and deep into negotiations, the agent finds out that the home seller has decided not to do those repairs anymore, yet the buyers have now calculated their numbers based on certain expectations of things to be fixed!
Will this potential buyer now back off and walk away from the deal, or can things still be remedied?
What’s the agent to do now?!
You can see how falsely promising upgrades by the home seller can drive real estate agents crazy!
As a home seller, you need to make sure that those promises of repairs or upgrades are 110% sure of actually happening!
If there’s any doubt those upgrades will actually take place, you rather not create any home buyer expectations before things get too complicated!
Number 5: Demanding too much notice for a showing
When a home seller is eager to sell his property, why would he be restricting the real estate agent by demanding an unreasonable notice time for buyer showings?
Any home buyer nowadays has ample of choice of properties, and if there’s too much resistance (or reluctance) in gaining access to a certain property, there’s a very good chance that they’ll just move onto the next property.
It’s only fair for them to immediately question whether that home seller is serious about selling his home?
Yet, quite a few home sellers like to come up with excuses as to why a buyer can’t see the property “until tomorrow”.
I know that the process of selling your property isn’t the most fun thing to do, and buyers don’t always pick the most opportune times to view the property.
But getting as many potential buyers through is a crucial part one cannot jeopardize by being difficult or restrictive in providing access to the home!
Think of it this way: wouldn’t you agree that every canceled buyer showing is a missed opportunity to sell the property?!
Next time you’re thinking of asking your agent why your home isn’t getting as many buyer viewings, perhaps having that minimum 24-hour showing notice in place might have something to do with it!
No wonder this can drive real estate agents crazy!
Number 6: Requiring Feedback ‘Now’
The home seller has finally decided to put his property on the market.
But the owner clearly stated that he won’t give it away, and will make sure to be involved in the marketing of the property as much as he can!
“After all, the agent might drop the ball and cost him dearly!”
With a simple example like this (yet, very real life), how is a real estate agent to react when he gets calls and WhatsApp messages at all hours of the day, insisting on immediate response, regardless of the urgency?!
Whereas some feedback information can indeed be provided immediately following the buyer showing, the valuable follow-up with the clients within hours or day after the showing will reveal a lot more information!
Sometimes I think that buying real estate or holding open houses is a lot like first dates?
Would you be calling or texting your first date within minutes of leaving that first date appointment?
Ideally, the home seller and real estate agent have some arrangement in place regarding feedback.
Doesn’t it come down to managing expectations?
Which medium (i.e. text message, WhatsApp, email, phone call etc) does the home seller prefer to use for communicating with the real estate agent?
How often will the real estate agent provide the home seller with feedback following buyer showings/open houses?
Perhaps give the agent some space and let him do his job.
Believe me, your agent is as eager as the home seller to sell the property; he isn’t purposely stalling any forthcoming sales!
Number 7: Getting Greedy About Price
We love our sellers! We really do! The below situation can happen anytime and to good people so please heed our advice about home price when we try to explain it to you. We have your best interests at heart, so as you read this, please keep that in mind.
So picture it: The house has been adequately prepped ahead of the professional photographs, some amazing pictures were taken, and shortly after, the agent’s marketing plan kickstarted with a bang!
Within a few days of going live, a number of hot buyer showings took place, and lo-and-behold there’s an offer coming in pretty much at asking price!
“Yay, if we got such a strong offer within days, can you imagine how much higher the offers will be in a few weeks’ time?!”
By a non-real estate professional, this might be viewed as somewhat as a cliché, but the first offer is most of the time the best offer!
“Why?” you ask.
Time is not always your friend when it comes to home sales. A hot property is seen as one to get into right away and the folks who are interested have been told by their agent to put their best foot forward, especially if there may be multiple offers coming into that seller. You see, every interested buyer on the market right now has been closely watching whatever new property comes onto the market!
Can you now imagine how excited these buyers must be once they saw your property as a newly-listed home popping up onto their radar?
It’s exactly what they’ve been looking for all these months!
They hurry up to make the necessary arrangements to go view the property, and guess what?
They love it!
There’s no need to continue searching – they’ve found their dream home – and decide to put in an offer right there and then!
After all, they don’t want to lose it now!
Yet, seeing the interested buyer interest from the onset, the home seller is all of a sudden of the strong impression that his home should easily sell above asking price!?
Maybe one of the many home selling myths he heard over the weekend is starting to sink in?
Whatever it is, getting greedy like this can really drive real estate agents crazy!
Setting a market-related asking price doesn’t necessarily mean it will sell for that amount (or more)!
If the agent genuinely believes the quality of the offer warrants the home seller to accept it, why not follow that advice?
The longer the home sits on the market, the higher the chance of not getting asking price and it may even come to a price reduction. Realtors do everything in their power to keep you from having to go through that.
We’re here for you
While we tried to keep our advice to you lighthearted, I mean, after all, it can be funny picturing a Realtor pulling out his hair, maybe throwing a temper tantrum on the floor complete with crying and stomping, we do mean well. Reaching your real estate goals is our livelihood, our profession, and our overall goal.
We’re always here to help.